How to build a customer-first insurance application
Customer experience and increasing competition in the insurance industry directly affect customer engagement and retention, and companies need to improve customer experience to increase customer loyalty and revenue.
Now is the time to invest in your platform. With Nylas, you can build valuable communications and scheduling workflows that increase engagement and customer loyalty.
Read this guide to learn how to:
- Unify claims management
- Personalized coverage lines
- Improve fraud detection capabilities